Corrections & complaints

Corrections, Responses and Complaints

CRM welcomes specific, evidence-based concerns about facts, sources, translation, analysis, privacy and methodology.

CRM INSTITUTIONAL POLICY · VERSION 1.0 · JULY 2026

What may be challenged

01

Factual error

Names, dates, locations, identities, procedures, figures or documentary content.

02

Source and context

Missing context, changed source status or stronger new material.

03

Translation

A translation may alter the meaning or legal effect of the original.

04

Privacy and safety

Publication may create unforeseen identification or retaliation risks.

Response process

How we respond

  1. Record

    Identify the page, challenged wording, reason and supporting material.

  2. Review

    Where possible, a person not directly responsible for the original content reviews the issue.

  3. Assess

    Distinguish editorial amendment, material correction, temporary withdrawal and full retraction.

  4. Publish

    Material errors receive a dated correction; safety may limit public detail.

Submit a request

Corrections and complaints

Identify the page and disputed statement, explain the concern and provide verifiable material where possible.

Submit a request